Hosted online testing quiz makerClassMarker

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General »

What is ClassMarker?

ClassMarker is a professional, easy-to-use online testing system, that allows you to create your own tests, in minutes.

Whether you're testing 5 or 5000 users, ClassMarker will save you those long, painful hours of creating, distributing and grading tests.

You'll never need to re-enter questions or tests, and results are calculated instantly and accurately.

Step 1: Create your tests
Step 2: Assign your tests using public or private options
Step 3: Analyze results

It's that easy.

From creating a controlled 'user login' environment, to adding tests directly to your website, ClassMarker has all your bases covered.

And because ClassMarker is online, there's no software installations for you or your users, so tests can be taken instantly, 24/7.

Be confident knowing the tests you create, will have the professional look you require.

Register free today, and enjoy the future of online testing with ClassMarker.

To learn more about how to create and assign (distribute) your online tests, please watch our video demonstrations: How to assign a test and How to create a test.

How do I create an account and can I have a free trial?

You can register for free with ClassMarker and you’ll be able to use the system for free for 30 days. This way you can trial the system and clarify any questions you may have before making any commitments.

Register for free here >

What is the difference between an Education and Business account?

ClassMarker offers a discounted price strictly for non-profit educational testing only. If your business is in the education sector but is a for-profit organization you are required to subscribe to a business account. Please contact us if you are unclear which package is right for you.

What is the cost for using ClassMarker?

ClassMarker does not charge per user, question or test created. You can store as many questions, tests and users (unlimited non-registered users, up to 1000 registered users per ClassMarker account) as you like within ClassMarker; you will only ever use your credits when a test is taken. Each time a test is taken one credit is used. If you have one test and five users take it you will use five credits. If you have four tests and eight users take each of those tests you will use 32 credits.

Please view our Pricing page for details on the Professional plans and Credit packs we have available.

How do credits work?

A credit is used each time a test is taken. If you have one test and five users take it you will use five credits. If you have four tests and eight users take each of those tests you will use 32 credits.

Don't forget: ClassMarker does not charge per user, question or test created. You can store as many users, questions and tests as you like within ClassMarker; you will only ever use your credits when a test is taken. Each time a test is taken one credit is used.

Please view our Pricing page for details on the Professional plans and Credit packs we have available.

What options do I have for payment, and how do I get a purchase order/invoice?

There are two payment options available to you:
  • Credit card: Simply log into the website and follow the prompts on the Upgrade page. An invoice will be available for you to download after you have processed the payment under your My account page.
Note: The next payment method will incur a $50.00 USD fee to cover administration and international transfer fees charged by banks.
  • International transfer / Bank transfer: For a faster processing time you are able to pay via bank transfer. Please contact us for payment details and make sure to include your ClassMarker account username when using this payment method.
    Please include the additional $50.00 USD fee for paying by transfer as stated above.

What do I need to do when my Credit pack or Professional plan is nearing the expiry date, or has expired?

When your Credit pack or Professional plan is nearing it's expiry date you should assess your credit usage, review account options and then decide which will suit you most.

You can renew your existing account option, or you can choose something different to suit your current needs.

Professional plans offer 400 or 1000 credits per month for a 12 month period. These yearly account plans are perfect for regular testing. (Unused credits do not roll over.)

Credit packs offer a bundle of credits that are valid for use for 12 months from the purchase date. If your Credit pack is nearing the expiry date you can make any purchase (either Credit pack or Professional plan) and you will extend the expiry date of your existing Credit pack for another year. This option is great for bulk or occasional testing.

Don't forget: You can always 'top-up' your Professional plan with a Credit pack if you go over your monthly credit allowance.

Contact us for more plans.

Where can I upgrade my account?

Once logged into ClassMarker go to My account, then select Upgrade.

There are number of different options available, both yearly Professional plans and Credit packs, so please review this page to find the right account plan for your requirements.

Where can I download a receipt for payment?

If you've made a recent payment and would like an invoice just go to My account and scroll down to Recent invoices. Here you'll find an option to download your invoice in PDF format.

What are the minimum technology requirements to use ClassMarker?

No downloads, installations or investment in technology infrastructure is required, and it's so easy to use, anyone can get up and running straight away.

ClassMarker is an online system, so you need internet access and we recommend using a modern web browser:
  • Internet explorer 6+
  • FireFox 2.0+
  • Safari 3+
  • Opera 10.6+
  • Chrome 8+
Additionally you will need JavaScript and cookies enabled which comes standard with web browsers.

ClassMarker's online-testing system is available to anyone with an internet connection. Our web-based exam service is easy-to-use, secure and reliable.

ClassMarker was built from the ground up using valid XHTML and adhering to accessibility standards. This means ClassMarker works across all major operating systems, web browsers and devices to ensure our service can be accessed however and wherever you like.

Any device that has an internet connection can access ClassMarker's online-testing system.

ClassMarker is compatible with all major operating systems including:
  • Windows
  • Macintosh
  • Linux
  • Chrome OS / Chromebook
Smart devices including:
  • iPhone
  • iPod touch
  • iPad
  • Android

Does ClassMarker work on an iPhone and/or iPad?

ClassMarker was built from the ground up using valid XHTML and adhering to accessibility standards. This means ClassMarker works across all major operating systems, web browsers and devices to ensure our service can be accessed however and wherever you like.

Any device that has an internet connection can access ClassMarker's online-testing system.

ClassMarker is compatible with all major operating systems including:
  • Windows
  • Macintosh
  • Linux
  • Chrome OS / Chromebook
Smart devices including:
  • iPhone
  • iPod touch
  • iPad
  • Android

Does ClassMarker have an app for iPhone or iPad?

ClassMarker doesn't currently have an iPhone app however the system works perfectly on all mobile devices using a web browser just like on your computer.

How do I amend the time zone that is applied to my account?

  1. Go to the My account page.
  2. Scroll down to View and edit my details and select View.
  3. Select Edit my details.
  4. Amend the time zone as required.
  5. Select Update at the bottom of the page to save your edits.

How do I edit the country that is associated with my account?

  1. Go to My account.
  2. Scroll down to 'Edit and view my details' and expand this section.
  3. Select the button 'Edit my details'.
  4. Use the Country drop-down list to make your required selection.
  5. Enter your password in the field 'Current login password'.
  6. Select the 'Update' button.
  7. Check for a 'Success' message and then scroll down to your details to verify the change has taken place.

How do I change my account (administrator) password?

  1. Go to My account, expand View and edit my details and select Edit my details.
  2. Edit password as required.
  3. Save edits.

Why am I not receiving emails from ClassMarker?

Please check your spam/junk folder, then check with your email/IT administrator check if they have blocked emails from the domain classmarker.com. In most cases adding classmarker.com to a 'trusted' list can resolve the problem.

Note: If your organization has a policy of blocking some external emails, you can register and verify a different email address (for example Gmail, Hotmail, Yahoo, etc). To do this go to My account and click on 'View and edit my details'. Make sure you verify the new email address in order to receive emails from ClassMarker.

How do I add extra email addresses for results to be emailed to?

  1. Go to the My account page and scroll down to Verify extra email addresses.
  2. Select View to expand this section. Note: You can also delete extra email addresses from this section of the My account page.
  3. Select Add new email addresses.
  4. Enter email address as per instructions and then select Send verification email.
  5. Instruct the owner of the email address that they need to verify their email address. Simply click on the link displayed in the email that is sent from ClassMarker.
  6. Now when you assign your test via Direct link the extra email addresses (once verified) will be available for results to be sent to.
  7. If the owner of the extra email address does not receive a verification email: Please check your spam/junk folder, then check with your email/IT administrator to check if they block emails from the domain classmarker.com. In most cases adding classmarker.com to a 'trusted' list can resolve the problem.

Can I brand my tests?

Yes you can add your own logos and colors to your tests and remove ClassMarker branding.

You can also embed you tests directly into your own website.

Use Themes to apply organization branding to your test pages. Upload a logo then select appropriate colours (all ClassMarker branding will be removed).
Note: This is valid for all tests assigned via Direct link (for non-registered users).

Create a theme:
  1. First you must upload any images (including logo) under Tests / Files (in order to be able to use it in your Themes).
  2. Go to Tests / Themes.
  3. Give the Theme a name.
  4. Define all elements of your Theme. Select a logo, appropriate colours and a background image (if required).
  5. Save and preview the Theme.
Apply a Theme to a test within the assign-settings page.

Tip: Create a blank Theme and assign it to your group if you are embedding the test within your own website as this will remove the ClassMarker branding (if required).

How do I remove advertising from my tests?

All upgraded accounts (both Education and Business) have no advertising (as long as tests are set to save results).

Upgrade your account to gain access to all of ClassMarker's great features. Simply log into your account, go to My account / Upgrade and make your selection.

Can I save test results and review at any time?

Yes, ClassMarker will save test results for you to review and export. Simply go the Results section to view and export results as required.

You can also view test results in real time. Answers are saved as each user proceeds to the next page. You can view "in progress" results on your Recent results page (simply use the filters to find tests which are "in progress").

How can users access my tests?

You have multiple options to Assign (distribute) your test/s:
  • Register users under your administrator account and then Assign (distribute) tests to Registered user groups. Registered users must log into their account via the ClassMarker.com website to take their tests.
  • Test non-registered users by Assigning (distributing) your tests via Direct link. You will be provided with a link that can be sent to users or you can add the test to your website. Public and private options are available.
Please review the 'Assign tests' section of FAQ/Help for more information.

Can I limit what feedback users see?

Yes, you have full control over how much, if any, feedback users can see during and after they complete their test. Like all settings in ClassMarker this can be customized on a per test basis.

These settings can be defined when you Assign (distribute) your test/s. Please see the 'Assign test' section in FAQ/Help for more information.

How do I capture information about my users?

If you are testing non-registered users, when you assign (distribute) your tests you can select for a number of information questions to be completed prior to the test commencing. These can be name, email and any other custom questions you require.

To collect this information you must assign your test via Direct link:
  1. Go to Assign and select Assign test from the right hand panel.
  2. Select the test and then select Direct link as the method of assigning.
  3. Within Group preferences you'll find the settings 'Collect user information' and 'Extra information questions'. Customize these settings as required.
  4. Always ensure you scroll to the bottom of the page and select Submit and Review to save your defined settings.

Can I create tests in different languages?

ClassMarker enables the creation of foreign language tests. Go to the My tests section and select Question bank, then select Import questions in the right hand panel. You can download a template (.txt file) and easily add your questions.

You can then upload your questions and check they are correct before saving them to your Question bank. If you do not wish edit anything select Save and your questions will be added to your Question bank instantly. You can then add these questions to any of your tests as required.

What cheat prevention does ClassMarker offer?

To prevent cheating you can easily:
  • Randomize test question ordering
  • Randomize answer ordering
  • Have questions randomly selected from your Question bank each time a test is started
  • Disable printing options

    Account types »

    What is a Credit pack and what is a Professional plan?

    Professional plans offer a yearly account option that provides 400 or 1000 credits per month for a 12 month period. Professional plans are perfect for regular testing.

    Credit packs offer a bundle of credits that are valid for use for 12 months from the purchase date. If your Credit pack is nearing the expiry date you can make any purchase (either Credit pack or Professional plan) and your existing Credit pack credits will remain valid for another 12 months. Credit packs are great for bulk or occasional testing.

    Don't forget: You can always purchase a Credit pack to 'top-up' your Professional plan should you go over your monthly credit allowance.

    Please view our Pricing page for details on the Professional plans and Credit packs we have available.

    Contact us for more plans.

    Which upgrade / account option is right for me?

    Are you going to be a regular user of ClassMarker from month-to-month, or will you carry out occasional or bulk testing?

    Professional plans are a yearly account option that offers 400 or 1000 credits per month for a 12 month period. Professional plans are perfect for regular testing.

    Credit packs offer a bundle of credits that are valid for use for 12 months from the purchase date. If your Credit pack is nearing the expiry date you can make any purchase (either Credit pack or Professional plan) and your existing Credit pack credits will remain valid for another 12 months. Credit packs are great for bulk or occasional testing.

    Don't forget: You can always purchase a Credit pack to 'top-up' your Professional plan should you go over your monthly credit allowance.

    Please view our Pricing page for details on the Professional plans and Credit packs we have available.

    Note: ClassMarker does not charge per user, question or test created. You can store as many questions, tests and users (unlimited non-registered users, up to 1000 registered users per ClassMarker account) as you like within ClassMarker; you will only ever use your credits when a test is taken. Each time a test is taken one credit is used. If you have one test and five users take it you will use five credits. If you have four tests and eight users take each of those tests you will use 32 credits.

    Contact us for more plans.

    What are the limitations of an Education free account?

    The Education free account is only available to not-for-profit organizations including not-for-profit education and government institutions. It provides 100 free credits per month with limited features:

    Free accounts provide a fully functional testing environment. You can register users, create and assign unlimited tests and questions and save up to and review 100 test results per month (taken by your Registered users, not via Direct link).

    Free accounts cannot: Provide certificates, email results, batch import questions, upload images or files (embeddeding externally hosted images and files in questions is available).

    What kind of guarantee does ClassMarker provide?

    We know you'll love ClassMarker, and we know you'll love all those hours you'll save creating and grading tests. However, if you decide ClassMarker is not for you, no problem, we offer a 30 day money back guarantee. See our Terms and Conditions for more information.

    Please Contact us with any further questions you may have.

    Security »

    How does ClassMarker back-up and secure my data?

    ClassMarker does an incremental back-up of all data every 30 minutes. Our website is hosted in a 24/7, high security data center to ensure the highest level of security for your data. All passwords are fully encrypted when stored in our system. ClassMarker is also PCI compliant.

    Does ClassMarker store my credit card details?

    ClassMarker does not store or process any credit card information. All transactions are processed via the highly secure WorldPay.com or PayPal.com websites.

    Is my data in ClassMarker kept private?

    Yes, at ClassMarker we take your data and privacy seriously. All data you add to ClassMarker is private to your account only. You can also remove your data from ClassMarker at any time.

    Getting started

    How does ClassMarker work? »

    What is ClassMarker?

    ClassMarker is a professional, easy-to-use online testing system that allows you to create your own web-based tests in minutes.

    Whether you're testing 5 or 5000 users, ClassMarker will save you those long, painful hours of creating, distributing and grading tests.

    You'll never need to re-enter questions or tests, and results are calculated instantly and accurately.

    Step 1: Create your tests
    Step 2: Assign your tests using public or private options
    Step 3: Analyze results

    It's that easy.

    From creating a controlled 'user login' environment, to adding tests directly to your website, ClassMarker has all your bases covered.

    And because ClassMarker is online, there's no software installations for you or your users, so tests can be taken instantly, 24/7.

    Be confident knowing the tests you create, will have the professional look you require.

    Register free today, and enjoy the future of online testing with ClassMarker.

    To learn more about how to create and assign (distribute) your online tests, please watch our video demonstrations: How to assign a test and How to create a test.

    Start testing in 3 easy steps

    Step 1: Create
    Start by creating your tests, questions, categories and more under the Tests section.

    Step 2: Assign
    Choose to Assign (distribute) your tests via Registered user groups (where users log in via the ClassMarker website) or via Direct links for non-registered users under the Assign section.

    Step 3: Results
    Analyze results under the Results section instantly.

    Note: Manage users under the Users section.

    To learn more about how to create and assign (distribute) your online tests, please watch our video demonstrations: How to create a test and How to assign a test.

    Register for free

    You can register for free with ClassMarker.

    Simply follow these steps:
    1. Select the Register free button in the right hand panel.
    2. Choose which option is right for you - Test taker, Business administrator or Education administrator.
    3. Complete the short online form.

    You can start testing immediately!

    Tip: Don't forget to verify your email address so that results and other notifications can be sent to you.

    To learn about how to create and assign (distribute) your online tests, please watch our video demonstrations: How to assign a test and How to create a test.

    Create / edit

    Tests »

    Tests: Getting started

    ClassMarker provides the ability for you to create your own tests, online. You can create as many questions and tests as you like in your ClassMarker account. Each question you create is added to your Question bank and can be used in any of your tests.

    Once your test has been created don't forget you need to Assign (distribute) it. This will allow your test takers to access the test. See the Assign section of our FAQ/Help section for more details.

    To create a new test:
    1. Go to Tests / My tests and select the Add new test link in the right hand panel.
    2. Add a test name and category (categories are used to organize your tests and questions).
    3. Now you can add existing questions from your Question bank by using the 'Add existing questions' link or you can create new questions by using the 'Add new questions' links. Any new questions you add here will also be added to your Question bank. Alternatively you can add Random question settings to have questions selected at random from your Question bank.
    4. Once you have finished creating your test, you can assign it to a Registered user group or create a direct link to or embed it to your own web site via the Assign section.
    Note: To edit an existing test select the Manage test link under Tests / My tests.

    To learn more about how to create and assign (distribute) your online tests, please watch our video demonstrations: How to assign a test and How to create a test.

    How do I create and edit my online tests?

    Create and edit tests under Tests / My tests.

    To create a new test:
    1. Go to Tests / My tests and select the Add new test link in the right hand panel.
    2. Add a test name and category (categories are used to organize your tests and questions).
    3. Now you can add existing questions from your Question bank by using the 'Add existing questions' link or you can create new questions by using the 'Add new questions' links. Any new questions you add here will also be added to your Question bank. Alternatively you can add Random question settings to have questions selected at random from your Question bank.
    4. Once you have finished creating your test, you can assign it to a Registered user group or create a direct link to or embed it to your own web site via the Assign section.
    Note: To edit an existing test select the Manage test link under Tests / My tests.

    To learn more about how to create and assign (distribute) your online tests, please watch our video demonstrations: How to assign a test and How to create a test.

    How quickly can I setup an online test?

    You can get started with ClassMarker very quickly. All you need to do is:
    1. Create your questions and tests
    2. Assign (distribute) your test
    3. Analyze the results

    It's really that easy. If you have a large number of questions you can use the import function. You can define a number of different settings so that the test is configured exactly how you want it. And you can either register your users, let them register themselves, or assign (distribute) the test via direct link to groups of non-registered users.

    To learn more about how to create and assign (distribute) your online tests, please watch our video demonstrations: How to assign a test and How to create a test.

    Can my Tests select questions randomly from my Question bank?

    Yes, ClassMarker can use Random question settings for your test.
    1. Go to the Tests section and select Manage Test.
    2. Scroll down to find Random question settings. Here you can set how many questions to include from all your question categories or even specify the exact number of questions per category to be selected at random.
    Don't forget to save your random question settings once you're done.

    How do I check my test before my users take it?

    You can easily preview your test before your users take it. There are two ways you can do this:
    1. Go to the Tests section and select the Preview test link under your test name. This will show you a preview using your Default test settings.
    2. Go to the Assign section, find your group and test and select the Preview test link. This will show a preview using the specific assign-settings you have defined.
    Note: Your results are not saved for review when you are logged in as an administrator and previewing a test.

    My questions and/or tests aren't displaying correctly. How can I fix this?

    There are a few things you can check in the instance that your questions or tests aren't displaying correctly.
    1. Does your web browser have JavaScript enabled? This is a requirement for all administrators and users of ClassMarker.
    2. Are you using a modern web browser? We recommend either:
      • Internet explorer 6+
      • FireFox 2.0+
      • Safari 3+
      • Opera 10.6+
      • Chrome 8+
    3. Are you on a network that has access to the following domains?
      http://ajax.googleapis.com
      http://www.google.com/jsapi
      http://www.google-analytics.com
    If none of the tips above resolves your issue please contact us.

    How do I print my tests in ClassMarker so they can be taken on paper?

    ClassMarker allows you to print your tests so they can be taken on paper.

    1. Go to Tests and select Manage test.
    2. In the right hand navigation you will see Test tools. Select Print for paper testing.

    How can I allow my users to save their quiz and resume it later?

    1. Go to the Assign section and find your group/test.
    2. Select Edit.
    3. Within the assigned test settings page scroll down to the setting: Save and finish later mode. Setting this to 'on' will allow users to complete their test in more than one sitting.

    How do I edit the order questions appear in my tests?

    At any time you can add new static questions to your test (by creating new questions or choosing existing questions from your Question bank), then arrange the order in which they appear. Alternatively you can choose to have them appear in random order.

    To re-order static questions:
    1. Go to Tests and select Manage test.
    2. In the right hand panel under Test tools select the link 'Set question ordering'.
    3. Drag your questions to your desired order then select Update question order at the bottom of the page.
    Tip: Drag your questions slightly to the right, and then up or down, of their current placement to see the questions jump around the page.

    To have questions appear in random order:
    1. Go to Tests and select Manage test.
    2. Scroll down and delete all Static questions from your test.
    3. Implement Random question settings instead. Expand the Random question settings area of the page and then follow the instructions provided.
    Note: You can also have the answers for multiple choice questions provided in random order. This can be set when creating or editing a question.

    How long do online tests remain valid in ClassMarker?

    As long as you keep your ClassMarker account open, we will keep your online tests available.

    You simply need to assign your test/s and define the availability settings to allow users to take your test/s whenever you require.

    How do I delete a test?

    Deleting a test is permanent. If the test is currently assigned to any group (either Registered user group or Direct link group), it will not be deleted. First remove the test from your groups via the Assign section, then you can delete the test.

    To unassign a test from a group:
    1. Go to Assign, find the group/test and select Edit.
    2. For a Registered user group select the Unassign test button from the right hand panel. For Direct link groups select Delete group from right hand panel.
    To delete the test:
    1. Go to Tests and select Manage test.
    2. Select Delete test from the right hand panel under Test tools.
    3. Select Delete this test.
    Note: This action is permanent and cannot be undone.

    How can I share my tests with colleagues or other ClassMarker accounts?

    There are a couple of options for sharing your tests.

    Share via export/import functions:
    1. Go to Tests and select Manage test for the test you'd like to share.
    2. Select Export test questions from the right hand panel, a .txt file will download.
    3. Share this file for Import into the other ClassMarker account.
    4. To Import the file to the other account go to Tests / Question bank and select Import questions from the right hand panel.
    5. You do not need to create a new import template, simply go to Step 2 and import the .txt file that you created in the above steps.
    Share via the ClassMarker Community section:
    If you are happy to share your test with the wider ClassMarker community you can add your test/s to the Community section. Here you can share or copy tests that have been added to the community section by any of our members.
    1. Go to Tests / Community.
    2. Select Share tests.
    3. Find the test you'd like to share and select Share this test now. You can add comments here if you wish (for example, a description that will make it obvious what your test is about).

    How do I copy quizzes other users have created using ClassMarker?

    ClassMarker has a Community section where quiz creators can share their work. Only quizzes that have been selected to be shared will be available to be copied.

    The Community section is a great way for all our users to share quizzes and save time.

    To share via the Community section:
    1. Go to the Tests section and then Community.
    2. Select Share tests and follow the prompts.
    Alternatively, if you want to share your quizzes with only a few of your colleagues (and not the wider ClassMarker Community) you can export your quiz and then send the export file to your colleague. They can then import that file to their ClassMarker account.

    To share your quiz via this method:
    1. Go to the Tests section and select Manage test.
    2. Select Export test questions from the right hand panel.
    3. A .txt file will be produced; send this to your colleague/s.

    Questions »

    Questions: Getting started

    ClassMarker offers the ability to create a number of different question types including: multiple choice, multiple response, true/false, short answer (defined response) and essay (longer text, response not defined).

    You can add questions using any of the following methods:
    1. Add questions directly to your Question bank (go to Tests / Question bank and use the links in the right hand panel).
    2. Add questions directly into a test (from the Manage test page use the links in the right hand panel).
    3. Or you can import questions using ClassMarker's import function (go to Tests / Question bank and find the Import questions link in the right hand panel).
    Any question that is added, using any method, will also be automatically added to your Question bank. This means each question that you add is saved into your Question bank and can be reused across any number of tests.

    How do I create and edit questions?

    Create and edit questions under Tests / Question bank.

    To create a question:
    1. Select one of the Add new question links in the right hand panel.
    2. Complete the question and answer fields as required.
    3. Provide the score and any other required information.
    4. Save the question - it is now available in your Question bank and can be used across any of your tests.
    To edit an existing question use the filters in the main content area under Tests / Question bank to find the question and then select the Edit question link.

    To import questions from a .txt file select the Import questions link in the right hand panel under Tests / Question bank.

    To learn more about how to create and assign (distribute) your online tests, please watch our video demonstrations: How to assign a test and How to create a test.

    How do I edit or delete a question I have in my Question bank?

    To edit a question:
    1. Go to Tests / Question bank.
    2. Search for your question.
    3. Select the Edit question link and edit as required. Edits will be applied across all tests that include that question.
    To delete a question:
    1. Go to Tests / Question bank.
    2. Search for your question.
    3. Select the Delete question link.
    Note: ClassMarker will not let you delete a question if it is being used in a test, or if it is included in a test that has results saved. Instead you would first need to remove the existing results and then remove the question in the test by going to Tests / Manage test so it is no longer being referenced anywhere.

    How do I import questions?

    1. Go to Tests and select Question bank.
    2. Select Import questions from the right hand panel.
    3. Download a .txt file template, then simply add your questions to the template using an advanced text editor such as Notepad ++ (full instructions are provided below).
    4. Now you can import your questions and check they are all correct (all required edits must be made to the .txt file, and then the whole file can be re-imported).
    5. If you do not wish to edit anything select Save and your questions will be added to your Question bank instantly.
    You can then add these questions to any of your tests as required.

    Detailed instructions to edit import template
    • Each new field (Type): (Category): and so on, must:
      1. Start on a new line
      2. Have one space directly after it (before you add your values)
    • (Type): Must contain the exact question type as provided in red below

      Options:
      multiplechoice - Covers multiple choice and multiple response questions
      truefalse
      freetext - Covers Free text / Short answer questions
      punctuation
      essay
    • (Category): Must be a number relating to your categories. Category IDs are provided on your import text template and as a pop up window from the right hand navigation under your Tests / Categories page. Use 0 if you do not use categories which relates to the default Generic category.
    • (Grade style): Only applicable for 'Multiple response' questions
      (Multiple response questions are simply Multiple choice questions, except they contain more then one correct answer).
      Default is 0
      • 0: Give full score only when all correct responses are provided
      • 1: Give partial score per correct response and deduct partial score for incorrect responses
      • 2: Give partial score per correct response but do not deduct partial score for incorrect responses
    • (Random answers): Randomize multiple choice answers each time question is given
      • 0: Do not randomize
      • 1: Randomize
    • (Question): Your question text. You can use BBcode and span multiple lines. Use the Enter key to create new lines just like a word document
    • (A): Used for Multiple choice / Free text / True false / Punctuation answers
    • (B): Used for Multiple choice / Free text / True false answers
    • (C): Used for Multiple choice / Free text answers
    • (D): Used for Multiple choice / Free text answers
    • (E): Used for Multiple choice / Free text answers
    • (F): Used for Multiple choice answers
    • (G): Used for Multiple choice answers
    • (H): Used for Multiple choice answers
    • (I): Used for Multiple choice answers
    • (J): Used for Multiple choice answers
    • (Correct): The correct answer selection for Multiple choice / True false questions.
      Example 1: C (if C if the correct answer).
      Example 2: B,D (If both B and D are the correct answers)
    • (Points): How many points the question is worth (decimals allowed). Example 1 or 3.5
    • (CF): Correctly answered feedback
    • (WF): Incorrectly answered feedback
    • (STARTIGNORE) All lines between (STARTIGNORE) and (ENDIGNORE) tags will be ignored on importing (both tags must start on their own lines).
    • (ENDIGNORE) Finish ignoring lines.
    • Most Important: After you initially upload your question template,
      ClassMarker will display your questions on screen for you to review and check for any mistakes.
      Once you have confirmed all questions are correct (including correctly chosen answers are correct), you can then save the questions to use in ClassMarker.


    Example formats:


    Key:
    Red denotes mandatory fields
    Green denotes optional fields


    Multiple choice and Multiple response questions

    Note: You can add from 2 to 10 Multiple choice options
    (Correct): Select the single correct letter or separate multiple correct letters by a comma A,C,E

    (Type): multiplechoice
    (Category): 1
    (Grade style): 2 (Grade style is only used with Multiple response questions)
    (Random answers): 1
    (Question): ClassMarker is a ?
    (A): Breed of horse
    (B): Two door car
    (C): Type of mineral
    (D): City in Texas
    (E): web site for administering online tests
    (F): Energy field
    (G): High pitch signal
    (H): New method of farming
    (I): Pencil
    (J): Math formula
    (Correct): E
    (Points): 2
    (CF): Well done
    (WF): No, ClassMarker is a web site for administering online tests


    True / False questions

    (Type): truefalse
    (Category): 2
    (Question): ClassMarker saves me many hours grading papers?
    (A): True
    (B): False
    (Correct): A
    (Points): 1
    (CF): Well done, ClassMarker also illiminates errors in grading.
    (WF): Wrong. ClassMarker does save time from grading papers,
    as well as eliminating errors in grading.


    Free text questions

    Note: You can add from 1 to 5 Acceptable answers in the (A): (B): (C): (D): (E): fields

    (Type): freetext
    (Category): 2
    (Question): You can take _____ on ClassMarker
    (A): online tests
    (B): tests
    (C): exams
    (D): quizzes
    (E): questions
    (Points): 1
    (CF): Well done
    (WF): No, you can create online tests on ClassMarker



    Punctuation questions

    Note: You can add from 1 to 5 Acceptable answers in the (A): (B): (C): (D): (E): fields

    (Type): punctuation
    (Category): 1
    (Question): can you corect thsi sentence.
    (A): Can you correct this sentence?
    (Points): 3
    (CF): Well done
    (WF): That was incorrect sorry



    Essay questions

    (Type): essay
    (Category): 2
    (Question): Name just three benefits of using ClassMarker?
    (Points): 2
    (CF): Correct essay feedback
    (WF): Incorrect essay feedback


    Note: You can add more essay feedback when grading essay questions. Essay feedback will not show to users until you have graded their response.

    How do I set how many points each question is worth?

    The points that can be awarded for each question are set when you create or edit your questions. Each question can be set to have a different number of points.

    To create a new question and set points:
    1. Go to Tests and select Question bank.
    2. Select one of the Add new question links from the right hand panel.
    3. Towards the bottom of the page you can enter the number of points that is available for this question.
    4. Make sure you select Save question.
    To edit an existing question and set points:
    1. Go to Tests and select Question bank.
    2. Use the filters to find the question you'd like to edit.
    3. Select Edit question.
    4. Towards the bottom of the page you can edit the number of points that is available for this question.
    5. Make sure you select Save question.
    Note: You can also create and edit questions from within a Manage test page. Simply use the Add new question links in the right hand panel, or edit static questions that have been added to your test.
    Any edits you make to your questions will be automatically applied across all tests that include that question.

    What question types does ClassMarker have?

    You can create many types of questions including multiple choice, multiple response, true/false, short answer/fill in the blank, punctuation checking and essay style questions.

    All question types are graded automatically by ClassMarker except essay questions. You can log in and grade these questions manually at any time. Tests scores are then re-calculated accordingly.

    What question settings are available to be customized?

    When adding or editing questions, you can set:
    • How many points the question is worth
    • Choose to randomize multiple choice answers
    • Categorize your questions from your own categories
    Multiple response questions allow three grading options
    • Full points awarded only when all responses are correctly selected, otherwise zero points awarded
    • Partial score per correct responses, deduct partial score per incorrect response
    • Partial score per correct responses, do not deduct partial score per incorrect response
    Edit multiple questions at once via the Edit question settings link on the Question bank or Manage test pages.

    How do I format the text in my questions?

    You can format the text in your questions by using the buttons described below. We refer to this formatting as using BBCode.

    Here is a list of BBCode tags available in ClassMarker.

    Troubleshooting your BBCode is below.

    BBCodeOutcome
    Bold text  [b]This text is bold[/b]This text is bold
    Italic text  [i]This text is italic[/i]This text is italic
    Underline text  [u]This text is underlined[/u]This text is underlined
    Line through text  [s]This text has a strike-through[/s]This text has a strike-through
    Subscript text  x[sub]2[/sub]x2
    Superscript text  x[sup]2[/sup]x2
    Square root  x = [sqr]60 + 4[/sqr]x = √ 60 + 4
    Color text  [color=green]This text is green[/color]This text is green
    Create a link  [url]http://www.example.com[/url]http://www.example.com
    (Links will open new browser windows)
    Create a link  [url=http://www.example.com]Link text[/url]Link text
    (Links will open new browser windows)
    Embed an image  [img]http://www.example.com/img.gif[/img]Add an external image or file
    Embed an image  Select from your uploaded filesAdd an uploaded image or file
    Embed a YouTube video  [yt]ojSngu0Qp8E[/yt]Embeds a YouTube video


    How to Embed YouTube Videos
    A typical YouTube link will look like this?
    http://www.youtube.com/watch?v=ojSngu0Qp8E&feature=popular

    Note the v=ojSngu0Qp8E section within the link.

    You need to copy the ojSngu0Qp8E section only and paste that into the Embed a YouTube video BBCode popup to embed your YouTube Video.

    Troubleshooting your BBCode

    1) The most important thing to remember with BBCode is, every starting tag must have an ending tag.

    So if you have a [b] tag, it must be followed by a [/b] at some point in the same text box.

    2) The second most important thing to remember with BBCode is, all BBCode tags should be well-formed, that is, tags need to open and close respectively in the order they appear, first opened = last closed.

    Correct BBCode formatting
    BBCode: [b]All bolded and [u]some underlined[/u] text here[/b]

    Produces: All bolded and some underlined text here

    Incorrect BBCode formatting
    BBCode: [b]some bolded and [u]some[/b] underlined[/u] text here[/b]

    Produces: Some bolded and some underlined text here

    Note: The [u] tag does not have a closing [/u] tag within the [b] tags

    Remember: If your question shows the text [b], instead of bolding your text, check for tags that are not well-formed or not closed.

    How do I add a video to one of my questions?

    To add video to your ClassMarker questions you must upload the video to YouTube. (The video will be fully embedded in your test once added to your question.)

    First you need to retrieve the YouTube URL for the video you would like to embed:
    1. Go to YouTube and find your video.
    2. The URL in your browser will look something like this - http://www.youtube.com/watch?v=ojSngu0Qp8E. You can either copy this URL, or simply copy the YouTube video ID which in this example would be: ojSngu0Qp8E. (Note: Do not use the 'YouTube embed code'.)
    Now you can add the video to one of your questions:
    1. Go to Tests / Question bank and find the question you'd like to edit.
    2. Select Edit question.
    3. Select the YouTube icon (above the question text area).
    4. Enter the URL or YouTube video ID that you copied from the above instruction.
    5. Select Test video, then check that the video appears correctly.
    6. Select Embed this video.

    How do I create tests in different languages?

    ClassMarker enables the creation of foreign language tests. Go to the My tests section and select Question bank, then select Import questions in the right hand panel. You can download a template (.txt file) and easily add your questions.

    You can then upload your questions and check they are correct before saving them to your Question bank. If you do not wish edit anything select Save and your questions will be added to your Question bank instantly. You can then add these questions to any of your tests as required.

    Why do certain foreign language characters not appear correctly?

    Please check what file type are you using to edit your question template:
    Windows default text editor "Notepad" will not format the question text correctly. You need to use an advanced text editor such as Notepad++ which can be downloaded for free.

    If you're already using an advanced text editor, please ensure that you are not copying and pasting from Microsoft Word as this can sometimes create characters that are not UTF-8 compatible. If your characters are not UTF-8 compatible they will not format correctly.

    This means you may need to source those specific characters from a different source such as a UTF-8 website, for example: http://www.utf8-chartable.de/ where you can copy and paste the required characters into your .txt template.

    Please always first make sure the characters in the .txt files are all 'readable', they will then be able to be uploaded to ClassMarker.

    How many questions can I display per page?

    You can show between one and 10 questions on each page. The number of questions on each page can be defined when you assign your test.
    1. Go to Assign and select Assign a test, or find the group/test for a test that has already been assigned and select Edit.
    2. Within the assign-settings page define the setting: Number of questions to be displayed per page.
    3. Scroll to the bottom of the page and select Submit and Review.
    Remember: You can include as many questions per test as you require, there is no limit.

    How do I randomize multiple choice answers?

    You can randomize multiple choice answers for each question via the question settings in your Question bank pages.

    This is a great way to help combat users from sharing answers.

    You can choose your random settings on a per question basis when added or editing your multiple choice questions.

    Note: The A), B), C) prefix is not shown during the test for questions whose answers are given in random order. This is because final results are always displayed in original answer ordering and creates confusion if a user recalls selecting an answer with prefix A) for a question, however, the results view show their selected answer now with a prefix as C).

    What are my options for multiple response question grading styles?

    You can set Multiple response questions to give 'full' points only when all the correct answers and no incorrect answers are selected, or allow for partial points to be awarded for correct answers.

    There are three grading methods.

    Partial scoring options:
    • Off - Full points for full correct answer, zero points if an error is made
    • Partial points with deduction - Remove partial points for incorrect answers
    • Partial points - Do not remove points for incorrect answers
    Example: Partial scoring with deduction
    A question worth 3 points with 3 correct answers will gain 1 point for each correct answer selected but also lose 1 point for each incorrect answer selected.

    Example: Partial scoring
    A question worth 3 points with 3 correct answers will gain 1 point for each correct answer selected.

    ClassMarker will limit the amount of selections allowed to the amount of correct answers given for the question to stop a user selecting all answers.

    Partial scoring will not give negative points. Zero is the minimum points awarded.

    Note: ClassMarker will limit the amount of selections allowed to the amount of correct answers given for the question to stop a user selecting all answers.

    You can choose your grading style settings on a per question basis when added or editing your multiple response questions.

    Can I place a hyperlink in my questions?

    Yes. Simply use the hyperlink icon (the icon that looks like a chain) that sits above the question field and enter the link in the box that appears.

    How do I embed externally hosted images in my question and answer fields?

    The image must be hosted on another website.
    1. You need to copy the image URL (hover your mouse over the image on the external website and right click, you should see an option to 'copy image URL').
    2. Then go to the ClassMarker question/answer field where you want to embed your image.
    3. Select the 'insert image' icon (the little tree) and select the 'image' link next to 'externally hosted' option.
    4. Then simply paste in the URL.

    Certificates »

    Certificates: Getting started

    ClassMarker provides the ability to create custom certificates.

    There are eight different design backgrounds to choose from, and several different custom information fields that you can choose to include/exclude as you require.

    When you assign (distribute) your test you can choose whether you'd like to include a certificate, and you can also define whether the certificate will be displayed to all users upon completion of the test, or if the certificate should only be displayed if the user achieves a pass grade (the pass grade is also defined by you).

    How do I create and edit certificates?

    Create and edit certificates under Tests / Certificates.

    Note: When editing certificates, you can choose to display the users name, score and the test name. These details will always be added automatically for each user when they download their certificate.

    Allow users to download a custom certificate once they have completed a test: Within the assign-settings choose whether to display a certificate for your test, and choose whether it will show 'Always on completion', or 'Only when the test is passed'.

    Categories »

    Categories: Getting started.

    Each time you create a new test or question you will be prompted to assign it to a category. You can use categories to keep your tests and questions organized.

    You can also choose to view results by category to help you better analyze problem areas.

    To create and edit categories go to Tests / Categories.

    How do I create and edit categories?

    To create a new Category:
    1. Go to Tests / Categories.
    2. Select Add new category from the right hand panel.
    To edit an existing Category:
    1. Go to Tests / Categories.
    2. Select 'Show edit' or 'Show delete' as required.
    3. Ensure you select 'Submit' after any edits have been made.

    Use categories to organize your tests and questions. On both the Question bank page and the Manage test pages you can change the categories for multiple questions at once via the Edit question settings link.

    Themes »

    Themes: Getting started

    Themes can be used to apply organization branding to your test pages. Upload a logo then select appropriate colours (all ClassMarker branding will be removed).
    Note: This is valid for all tests assigned via Direct link (for non-registered users).

    Create a theme:
    1. First you must upload any images (including logo) under Tests / Files (in order to be able to use it in your Themes).
    2. Go to Tests / Themes.
    3. Give the Theme a name.
    4. Define all elements of your Theme. Select a logo, appropriate colours and a background image (if required).
    5. Save and preview the Theme.
    Apply a Theme to a test within the assign-settings page.

    Tip: Create a blank Theme and assign it to your group if you are embedding the test within your own website as this will remove the ClassMarker branding (if required).

    How do I create and edit themes?

    Use themes to add organization branding to your test pages.

    Create a theme:
    1. Go to Tests / Themes.
    2. Give the theme a name.
    3. Define all other elements (such as logo, color scheme, etc).
    4. Save and preview the theme.
    Apply a theme to a test within the assign-settings page.

    Tip: Create a blank theme and assign it to your group if you are embedding the test within your own website as this will remove the ClassMarker branding if you wish.

    How do I add organization branding to my tests?

    There are two options to brand your tests:
    1. Themes can be applied to all tests that have been assigned (distributed) via Direct link (for non-registered users). Your company logo and colours can be used to match your company branding. To create a Theme go to Tests / Themes. To add a theme assign your test via Direct link and then amend the Theme setting (above Availability settings).
    2. The test can be embedded into your website. When you assign your test via Direct link (for non-registered users) you will be provided with code that can be used to embed the test into your website.
    All ClassMarker branding is removed when using either of these options.

    Files »

    Files: Getting started

    Images and documents can be uploaded to ClassMarker and can then be used in your tests. You can embed images and documents in your questions, answers, feedback and test introduction fields.

    To upload a file go to Tests / Files and follow the upload instructions provided.

    To view or delete your existing files go to Tests / Files and scroll to the bottom section of the page.

    Allowed image types:
    jpg jpeg gif bmp png

    Allowed document types:
    doc docx odt rtf txt pdf ppt odp pptx xls xlsx csv ods

    Max file sizes
    Images: 200Kb
    Documents: 1Mb

    Image dimensions
    Keep under 600px wide
    No height restrictions

    Images larger then 200Kb can slow down page loading times and ultimately
    affect test times. Optimize images before uploading them to give your
    users an acceptable download time for your test pages.

    Remember you can always link to unlimited externally hosted Images and Documents by using the below buttons when editing your tests:

    for images

    for documents

    How do I upload files for use in my questions and tests?

    Upload files to ClassMarker to use in your questions under Tests / Files.

    Allowed image types:
    jpg jpeg gif bmp png

    Allowed document types:
    doc docx odt rtf txt pdf ppt odp pptx xls xlsx csv ods

    Max file sizes
    Images: 200Kb
    Documents: 1Mb

    Image dimensions
    Keep under 600px wide
    No height restrictions

    Images larger then 200Kb can slow down page loading times and ultimately
    affect test times. Optimize images before uploading them to give your
    users an acceptable download time for your test pages.

    Remember you can always link to unlimited externally hosted Images and Documents by using the below buttons when editing your tests:

    for images

    for documents

    Assign tests

    General information »

    Assigning (distributing) tests: Getting started

    Once you have created a test (under the Tests section) you need to Assign (distribute) it in order to provide access to your test takers (users).

    Tests can be assigned via Registered user groups or Direct link (for non-registered users). Registered user groups and Access lists (used to restrict access for tests assigned via Direct link) can be managed in the Users section.

    When you Assign a test there a number of custom settings that can be defined to meet your requirements. These include: time limits, number of attempts allowed, how many questions will be displayed per page, what feedback (if any) will be shown to users, and many more.

    To assign a test go to the Assign section and select the link from the right hand panel.

    To edit the assign-settings for a test that has already been assigned go to the Assign section, find the group/test and select the 'Edit' link.

    How do I assign (distribute) my online tests to my users?

    Important: Tests must be assigned (distributed) before anyone can take them.

    Assigning tests gives you control on exactly who accesses your tests, and when. It also gives you complete control by keeping results separated for your various user groups, if required.

    ClassMarker offers three options for users to access their tests.
    1. Registered user groups: Under the Users section you can create Registered user groups. Users are assigned a username and password and they access their tests using these login details on the ClassMarker website. Tests must be assigned to one of your Registered user groups for the underlying members to be able to access your tests.
    2. Direct links: By assigning your test via a Direct link / embed code you can simply send your users a web link to access your tests. Public and private options are available.
    3. Embed code: Embed tests directly into your website again by assigning via Direct link / embed code method.
    Set your chosen options up via the Assign section after you have created your test/s.

    To learn more about how to assign your tests, please watch our video demonstration: How to assign a test.

    How do I unassign a test, or delete a Direct link group?

    You can unassign tests from your groups within the Assign section.
    1. Go to Assign, find your group and test and select Edit.
    2. Select the Unassign test link in the right hand panel.
    Note: You can only unassign tests that have been assigned via Registered user group. Tests that have been assigned via Direct link must have their Direct link group deleted.
    1. Go to Assign, find your group and test and select Edit.
    2. Select the Delete group link in the right hand panel.

    Should I assign my test via Registered user groups, or via a Direct link?

    When you assign your tests via Registered user groups your users will access the test via our website www.classmarker.com, and they will have an account that has been setup by you, the administrator (under the Users section).

    When you assign your tests via Direct link / embed code your users will access the test via the Direct link that you have sent to them, or via your website where you have added the test. Tests assigned via this method do not have a defined set of users, ie, users are not pre-registered. There are public and private options available so that you can restrict who will take your test.

    How do I integrate my own website and user IDs with a ClassMarker test?

    ClassMarker optionally allows you to integrate your own user ids with test results allowing you to easily export this data or send data (including test results) back to your own website in real time.

    You can record your own users ids by automatically appending them to the Link your users click to take their test (if they are logged in to your website for example).

    Example:
    http://www.classmarker.com/yourtestlink?...&cm_user_id=123

    The cm_user_id will hold your users "user id for your system" and will save this against their test results.

    You can also require tests can only be taken if a user_id is supplied, and limit each user id to one attempt only per test.

    ClassMarker also lets you set a return link for users to follow back to your website after they have completed their test.

    Return links can also have the users details, test score and duration appended to it for you to record in real time on your own website.

    Example:
    http://yourLINK?cm_ts=24&cm_tp=72&cm_td=0-12-35&
    cm_fn=John&cm_ln=Smith&cm_e=john@example.com

    Where:
    cm_ts=Test Score
    cm_tp=Test Percentage
    cm_td=Test Duration (0-12-35 = 0h 12m 35s)
    cm_fn=first name
    cm_ln=last name
    cm_e=email address

    Return custom variables
    You can also add your own unique parameters to be returned to you on the return link, by pre pending the parameter names with cm_return_

    Example: The parameter cm_return_employee_id=1234 will be returned to you as &cm_return_employee_id=1234

    When testing non-registered users via a direct link or embedding tests within your website, as well as password protecting your tests, you also have the option to limit exactly who can access your tests by using 'Access list'.

    An Access list is a list of unique identifiers you add (email address, employee ids, etc) that a user must use to access your test/s. You can limit how many times each unique identifier can be used per test and they are recorded along with the respective test results.

    Both access list items and cm_user_id values can be exported to Excel format with test results, date taken, test duration and IP address.

    These methods do not require users to be registered to take your tests, and if using access lists you can mass import identifiers when creating and editing lists.

    Can I add or embed a test into my website?

    Yes. Once you have created your test you need to Assign (distribute) it via Direct link (not Registered user group). Once you have completed the Assign process you will be provided with three options for delivering your test:
    1. Email direct link
    2. Add a link on your website
    3. Embed test into your website
    Use the embedded iFrame code to embed the test in your website.

    How can I edit my assigned test settings?

    To change settings on tests you have assigned, go to Assign and select your group/test. Then select Edit. You can edit all the settings here.

    If you are looking to organize which questions are in a test you can do this via the Manage test page under the Tests section.

    What are Default test settings?

    Default test settings are pre-configurable test settings that are applied when you assign (distribute) your tests. This means each time you assign a test the default test settings will be used to define settings such as test availability, time limits, etc.

    When you assign a test to a group, you can use your default test settings, or select custom settings for things like:
    • How many questions to display per page.
    • Randomize the order of questions.
    • Time limits.
    • Available dates and times a test is available in your time zone.
    • Plus many more settings found when assigning tests.

    The settings in my quiz are different from the ones I chose. How do I fix this?

    To check the assigned test settings:
    1. Go to Assign and find your group/test.
    2. Select Edit and then review the settings you have assigned for that specific group/test.
    Note: You can define Default test settings, but you are then able to amend specific settings for each group/test when you go through the assign process.

    How do I define a pass mark and then direct users to a web page upon test completion?

    When you Assign (distribute) your test there are a number of settings you can customize to meet your requirements. These include: pass mark, pass/fail message to be displayed to the user upon test completion, pass/fail return web link to direct users back to your website after they have completed the test.

    To Assign a test and customize settings:
    1. Go to the Assign section and select Assign a test from the right hand panel.
    2. Follow the instructions and you will land on the assign-settings page.
    3. Towards the end of the assign-settings page you will find the setting 'Set test pass mark and feedback'.
    4. Complete as required - and then scroll to the bottom to save your edits.
    To edit a test that has already been assigned:
    1. Go to Assign and find your group/test.
    2. Select Edit.
    3. Towards the end of the assign-settings page you will find the setting 'Set test pass mark and feedback'.
    4. Complete as required - and then scroll to the bottom to save your edits.

    How do I define the availability settings for my exam?

    When you Assign (distribute) your test there are a number of settings you can customize to meet your requirements. These include availability settings: Set whether your test is available or not, or define a time/date range when it will be available; set how many attempts your users will have to take the test; set the time limit provided for each attempt.

    To Assign a test and customize settings:
    1. Go to the Assign section and select Assign a test from the right hand panel.
    2. Follow the instructions and you will land on the assign-settings page.
    3. Edit the settings for Test availability, How many attempts allowed and Time limit settings as required.
    4. Scroll to the bottom to save your edits.
    To edit settings for a test that has already been assigned:
    1. Go to Assign and find your group/test.
    2. Select Edit.
    3. Edit the settings for Test availability, How many attempts allowed and Time limit settings as required.
    4. Scroll to the bottom to save your edits.

    How do I show feedback on answers both during the test and on test completion?

    You can set tests to show feedback after each question, or at the end of the test, or show no feedback at all.

    Feedback per question is added when you create or edit a question:
    1. Go to Tests and select Question bank.
    2. Add a new question (using the links in the right hand panel) or select Edit question for an existing question.
    3. Enter the required feedback for a correct or incorrect answer.
    4. Scroll down and select Save question.
    To have this feedback show to the user you must edit the assign-settings:
    1. Go to Assign and select Assign a test, or find the group/test for a test that has already been assigned and select Edit.
    2. Within the assign-settings page define the following: Choose what users will see after completion, Show feedback during test, Set test pass mark and feedback.
    3. Scroll to the bottom of the page and select Submit and Review.

    Do I have to display the score after a test?

    You can hide the score from your users and then choose to show it at a later date if you wish.

    This is defined in your assign-settings:
    1. Go to Assign and select Assign a test, or find the group/test for a test that has already been assigned and select Edit.
    2. Within the assign-settings page define the setting: Choose what users will see after completion.
    3. Scroll to the bottom of the page and select Submit and Review.

    Can I define a number of attempts allowed for each test per user?

    Yes.

    When you Assign (distribute) your test there are a number of settings you can customize to meet your requirements. These include availability and number of attempts settings: Set whether your test is available or not, or define a time/date range when it will be available; set how many attempts your users will have to take the test; set the time limit provided for each attempt.

    To Assign a test and customize settings:
    1. Go to the Assign section and select Assign a test from the right hand panel.
    2. Follow the instructions and you will land on the assign-settings page.
    3. Edit the settings for Test availability, How many attempts allowed and Time limit settings as required.
    4. Scroll to the bottom to save your edits.
    To edit settings for a test that has already been assigned:
    1. Go to Assign and find your group/test.
    2. Select Edit.
    3. Edit the settings for Test availability, How many attempts allowed and Time limit settings as required.
    4. Scroll to the bottom to save your edits.

    Assign via Registered user group »

    Assign via Registered user groups: Getting started

    Assigning your ClassMarker tests via Registered groups allows you to distribute tests to specific groups of users you have registered under your account. Tests assigned to a Registered user group can only be accessed by members of that group.

    Registered users can only access tests by signing into their account at ClassMarker.com. Once signed in they can see all tests that have been assigned to their group/s and can also review past results.

    There are a number of assign-settings that you can define to your requirements including the ability to hide the test and set specific availability dates for when the test can be accessed:
    1. Go to the Assign section and select Assign test.
    2. Select a test.
    3. Select one or more of your Registered user groups.
    4. Define your required test settings.
    5. Your test is now ready to take by members of your selected group/s.
    To learn more about how to assign (distribute) your online tests, please watch our video demonstration: How to assign a test.

    How do I assign a test to a registered user group?

    Tests assigned to a Registered user group can only be accessed by members of that group.

    You have the ability to hide the test and set specific available dates for when the test can be accessed.
    1. Go to the Assign section and select Assign test.
    2. Select a test.
    3. Select one or more of your Registered user groups.
    4. Select your required test settings.
    5. Your test is now ready to take by members of your selected group/s.
    To learn more about how to assign (distribute) your online tests, please watch our video demonstration: How to assign a test.

    Assign via Direct link for non-registered users »

    Assign via Direct link: Getting started

    Assigning your ClassMarker tests via Direct link allows you to:
    • Distribute test/s to non-registered users (public and private options are available).
    • Retrieve a link for the test which can be sent out to users or add/embed into your website. (Users will not login via the ClassMarker.com website.)
    How to Assign a test via direct link/embed code:
    1. Go to the Assign section and select 'Assign test' from the right hand panel.
    2. Select a test.
    3. Under the heading 'Assign a direct link/embed code', select 'View your access lists' (using an Access list is optional). You will now see the 'Create direct link/embed code' button, select this to continue.
    4. Define your required test settings.
    Once you hit 'Submit and Review' you will be shown the Direct link for your test as well as the HTML code that can be used to embed the test into your website (if you require).

    View your Direct link code at any time by going to the Assign section and selecting 'View settings and Direct link code' under the correct group/test.

    Note: You can only embed one test per web page. Multiple tests are allowed throughout your website.

    To learn more about how to assign (distribute) your online tests, please watch our video demonstration: How to assign a test.

    How do I assign a test to non-registered users / via Direct link?

    If you assign your test via direct link/embed code, instead of a registered user group, the test can only be accessed by:
    • Users you send the test link to / or you can link to the test from your website.
    • Users who visit your website can access the web page you have embedded the test in.
    You can set a window of available dates that the test can be accessed between as well as password protect the test and use an Access list (to ensure you have full control over who takes your test).

    How to Assign a test via direct link/embed code:
    1. Go to the Assign section and select Assign test.
    2. Select a test.
    3. Under the 'Assign a direct link/embed code' heading, Select the 'View your access lists' (using an Access list is optional). You will now see the 'Create direct link/embed code' button, select this to continue.
    4. Select your required test settings. Remember to select the 'Save results' check box.
    You will now be able to view the direct link to your test as well as copy and paste the HTML code to your website if you wish to embed the test.

    View your direct link HTML code at any time by going to the Assign section and selecting 'View settings and Direct link code' under the correct group.

    Note: You can only embed one test per web page. Multiple tests are allowed throughout your website.


    To learn more about how to assign (distribute) your online tests, please watch our video demonstration: How to assign a test.

    How do I set my Direct links tests as private?

    You have multiple options to give limited access to your tests, including the use of passwords or creating access lists to grant access to specific users or user groups.

    To learn more about how to assign (distribute) your online tests, please watch our video demonstration: How to assign a test.

    How can I change the underlying test that points to a Direct link?

    You can change the test and branding that your direct link points to, or remove access all together. This allows you to send links to users and make changes at any time without the need to send new links.

    To change the test:
    1. Go to the Assign section, find your group/test and select Edit.
    2. Right under the Direct link name there is an option to Change assigned test. (Note: You cannot change the underlying test if there are results saved.)
    3. Follow the prompts.

    How do I stop different Direct links from loading the same test?

    A Direct link test must be completed before a new test can be loaded, even when selecting a different Direct link.

    ClassMarker will continue to load any Direct link test that is currently In progress. This allows for a user to continue their test without losing their progress thus far in the case where, for example, the users computer or browser crashes.

    Once a test is completed, users can then select a different test link to start their next quiz.

    How do I change the password for one of my tests assigned via Direct link?

    1. Go to Assign, find your group/test under Direct link assigned tests and select Edit.
    2. Scroll down to Group password and edit as required.
    3. Scroll to the bottom of the page and save your edits.

    Results

    Analyze results »

    Results: Getting started

    Once your test/s have been taken you will want to analyze the results. There are a number of different ways you can look at the data within the Results section on ClassMarker:
    • Recent results (including those still in progress and that require grading).
    • By test.
    • By group.
    • By category.
    • And you can export results reports to Excel (TM) where you can sort and filter as required.
    To export detailed results:
    1. Go to Results / By test and select 'View results'.
    2. Find the group you'd like to view and select 'View results'.
    3. Scroll down the right hand panel and select the link 'Export test scores & selected answers'.
    To export overall scores only:
    • As above, but select the link 'Export test scores'. - Or -
    • Go to Results / Export. Make your group / test selection and select the button 'export group results'.

    How do I view my users results?

    View and analyze results under the Results section.

    Results can be viewed by group, test, category or user. Export results reports to Excel (TM) where you can sort and filter as required.

    Detailed results
    • Go to Results / By test and select View results.
    • Find the group you'd like to view and select View results.
    • Scroll down the right hand panel and select the link 'Export test scores & selected answers'.
    Overall score only
    • As above, but select the link 'Export test scores'. - Or -
    • Go to Results / Export. Make your group / test selection and select the button 'export group results'.

    How do I delete my users' results?

    You can either delete individual user results one-by-one, or you can delete a groups results (either Registered user group or Direct link group).

    To delete individual results:
    1. Go to Results and use the User search fields in the right hand panel.
    2. Select Results and then find the test you'd like to delete results for.
    3. Select View results.
    4. Select Delete now from the right hand panel.
    To delete group results:
    1. Go to Results / By test and select View results.
    2. Find the group you'd like to delete results for and select View results.
    3. Select Delete now from the right hand panel.

    Can I download results reports?

    There are two options for viewing results. You can export results to Excel where you can sort and filter as you require. Or you can view the results on-screen within the Results section, and then print these page views where required.

    Detailed results reports:
    • Go to Results / By test and select View results.
    • Find the group you'd like to view and select View results.
    • Scroll down the right hand panel and select the link 'Export test scores & selected answers'.
    Overall score reports:
    • As above, but select the link 'Export test scores'. - Or -
    • Go to Results / Export. Make your group / test selection and select the button 'export group results'.

    How do I export results?

    Within the Results section on ClassMarker look out for the export links in the right hand panel. These allow you to export results to Excel (TM).

    Detailed results
    • Go to Results / By test and select View results.
    • Find the group you'd like to view and select View results.
    • Scroll down the right hand panel and select the link 'Export test scores & selected answers'.
    Overall score only
    • As above, but select the link 'Export test scores'. - Or -
    • Go to Results / Export. Make your group / test selection and select the button 'export group results'.

    How do I view my users most recent results?

    View users recent results (up to two weeks old) on the Recent results results page.

    Use the filters on this page to define the information you'd like to review (from one hour up to two weeks).

    How do I review results by test?

    Your Results by test page breaks down overall results for each of your tests.

    Selecting a test will give you a further break down of how each group performed on the test.

    You can then view how each individual user did within a selected group.

    How do I view results by group or user?

    The Results by group page will display overall results by group.

    By using the User search fields in the right hand panel you can then view each users overall results, and also drill down into individual test scores.

    How do I view results by category?

    The Results by category page will provide you an overview of how users are performing in regards to the categories you have set for each test.

    How do I compare results?

    You can view a range of statistics for each group, including test scores from highest to lowest, test completion time from fastest to slowest, and more.

    Results can be viewed by group, test, category or user. Export results reports to Excel (TM) where you can sort and filter as required.

    Detailed results
    • Go to Results / By test and select View results.
    • Find the group you'd like to view and select View results.
    • Scroll down the right hand panel and select the link 'Export test scores & selected answers'.
    Overall score only
    • As above, but select the link 'Export test scores'. - Or -
    • Go to Results / Export. Make your group / test selection and select the button 'export group results'.

    How do I edit grades manually?

    You can manually edit the grade for each question and the total score will be recalculated automatically.
    1. Go to Results and search for the user in the right hand panel.
    2. Select View results.
    3. Edit points as required.
    OR use the filters on the Recent results page to find all tests that require grading.

    Are tests automatically graded?

    Yes. All questions (except essay questions) are automatically graded.

    Essay questions must be manually graded - the overall score will then be automatically calculated for the user.

    How can I sort my results data by department and/or location?

    When you assign tests via Direct link you have the option to add 'extra information' fields at the beginning of the test. Here you can customize the fields to ask for whatever information you require. These fields are not graded questions, instead these fields have been created to collate information as defined by you. The information is kept with the results, and when you export results to Excel (TM) you can sort via this field.

    To edit an existing assigned test:
    1. Go to Assign, select View assigned test and select Settings: Edit.
    2. Scroll down to Extra information questions (just under Collect user information) and enter the questions as required. Make sure to select the Make my extra information question/s mandatory field if you want these question/s to be mandatory to complete.
    3. Scroll to the bottom of the page and save your amends.

    My Registered user group has taken 3 attempts, but the overall group results shows only one attempt. Why?

    With Registered user groups, test attempts are overwritten each time, only the previous total score percentage is saved. You can see this when you view the Group test results page that lists each user in the group. ClassMarker works this way as usually groups with multiple attempts set are considered practice attempts. Upgraded accounts can have user results emailed to you on each attempt which will allow you to retain records of chosen answers for each attempt.

    If tests are taken via the Direct link option, all results are saved for each attempt, not just the previous results.

    I can't find results for previous test attempts for my users?

    With Registered user groups, test attempts are overwritten each time, only the preview 'total score percentage' is saved which you can see when you view the Group test results page that lists each user in the group. ClassMarker works this way as usually groups with multiple attempts set are considered practice attempts. Upgraded accounts can have the results emailed to you on each attempt which will hold chosen answers for each attempt.

    If tests are taken via the Direct link option, all results are saved for each attempt, not just the previous results.

    How can I retrieve results for a test I have taken on ClassMarker?

    You need to contact the person who gave you your online test as they have full control over access to your results.

    How do my users view their results?

    You have full control over how users can view their results for each test. You can choose to either not show results at all, or show results after the test is finished. You can show:
    • Score only
    • Score, questions and chosen answers
    • Score, questions, chosen answers and correct answers
    All these options can be defined within the Assign section. Go to Assign, find your group/test and select Edit.

    Can I have quiz results emailed to me?

    Yes. The email can include the score only, incorrectly answered questions only, or full test results.

    Choose to have results emailed when you assign your test/s.

    Are results collated in real-time?

    Yes. You can view results that have just been completed, or that are still in progress on the Recent results page. Use the filters provided to display the information you require.

    Users

    About Users »

    Users: Getting started

    Within the Users section you can create and manage Registered user groups and Access lists (used for tests assigned via Direct link) or search individual users for their group and test information.

    ClassMarker web-based tests can be made available to both registered and unregistered users. It's all down to how you Assign (distribute) your test.

    Assigning tests to a Registered user group: This means your registered users will be able to log into ClassMarker.com and take tests as well as review their results at any time.

    Assigning tests via Direct link / Embed code: This means that you can send a direct link (URL) to users and/or embed code within your website to have the test appear within one of your website pages. This makes the test available to non-registered users. You can define public or private access with these links.

    To learn more about how to assign your tests, please watch our video demonstration: How to assign a test.

    Can users be registered or unregistered to take ClassMarker web-based tests?

    ClassMarker web-based tests can be made available to both registered and unregistered users. It's all down to how you Assign your test.

    Assigning tests to a Registered user group: This means your registered users will be able to log into ClassMarker and take tests as well as review their results at any time.

    Assigning tests via Direct link / Embed code: This means that you can send a direct link (URL) to anyone and/or embed code within your website to have the test appear within one of your website pages. This makes the test available to non-registered users. You can provide public or private access to these links.

    To learn more about how to assign your tests, please watch our video demonstration: How to assign a test.

    How do I delete groups (Registered user groups and Direct link groups)?

    To delete a Registered user group:
    1. Go to Users and select Manage members.
    2. Scroll down the right hand panel and select the button Find out more that sits beneath the heading Delete group/members.
    3. Choose which option you require, enter your username and password and select Delete now.
    Remember: This action is permanent so please ensure you are certain you want to delete the results and the group.

    To delete a Direct link group:
    1. Delete any results associated with this group first. Go to Results / By group, select View results and then select Delete now from the right hand panel.
    2. Then you can delete the group. Go to Assign, find the group/test and select Edit.
    3. Scroll down the right hand panel and select the button Delete this group. As long as there are no results associated with this group you can delete it.

    How many users can take my tests?

    Tests that have been assigned via Direct link are for non-registered users. (You can implement public or private options for tests that have been assigned via Direct link.)

    There is no limit to the number of users who can take tests assigned via Direct link.
    Remember: If you wish to save results you will need to ensure you have sufficient credits available.

    Tests can also be assigned to Registered user groups. Each ClassMarker account has a limit of 1000 registered users.
    Remember: If you need to test more than 1000 users simply assign your test via Direct link.

    Do my users need their own email addresses?

    Users can take your online quizzes without registering an email address.

    Can I import a batch of users?

    To import users for Registered user groups:
    1. Go to the Users section.
    2. Either 'Add a Registered user group' by selecting the link in the right hand panel OR select 'Manage members' for an existing group.
    3. Expand the 'Add users' section.
    4. Copy/paste a batch of users here, ensuring the format is first name, last name, email OR last name, first name, email. Each user must be on a new line.
    If you want to give users access to tests assigned via Direct link, you can limit who can take the test by creating an Access list.
    1. Go to the Users section.
    2. Either 'Add new Access list' by selecting the link in the right hand panel OR select 'Manage access list' for an existing group.
    3. Enter the unique identifiers as per the instructions. Make sure to identify what format you're providing the data in (ie, one item per line, comma separated, etc).

    Registered user groups »

    Registered user groups: Getting started

    Assigning your ClassMarker tests via Registered groups allows you to distribute tests to specific groups of users you have registered under your account. Tests assigned to a Registered user group can only be accessed by members of that group.

    Registered users can only access tests by signing into their account at ClassMarker.com. Once signed in they can see all tests that have been assigned to their group/s and can also review past results.

    To create a Registered user group:
    1. Go to Users and select the Add a Registered user group link.
    2. Give the group a name.
    3. Now you can add a group message, if you wish, and then add user details.
    To edit an existing Registered user group go to the Users section and select Manage members.

    After a user is registered, you can add them to other Registered user groups to allow them access to tests across multiple groups at the same time. Simply select the 'Delete/transfer user' link under the user details and then add to any group you wish.

    Group messages
    You can add notes for all members of a registered group to see when they are logged in.
    Add notes via the 'Manage group' page in the Users section.

    Private messages
    Private notes enable you to specify a message for an individual user that they will see when they log into ClassMarker. You can add and change private notes for each user. To add a private note:
    Select the 'Private message' link under the user in your Registered user groups in the Users section.

    How do I create and edit a Registered user group?

    1. Go to Users and select the Add a Registered user group link.
    2. Give the group a name.
    3. Now you can add a group message, if you wish, and then define the users to be included in this list.
    To edit an existing Registered user group go to Users and select Manage members.

    When a registered user logs into ClassMarker, they can see any tests you have Assigned to their group/s.

    After a user is registered, you can transfer them to extra groups to allow them access to tests across multiple groups at the same time.

    Group messages
    You can add notes for all members of a registered group to see when they are logged in.
    Add notes via the 'Manage group' page under the Users section.

    Private messages
    Private notes enable you to specify a message for an individual user to see when they log into ClassMarker. You can add and change private notes for each user. To add a private note:
    Select the 'Private message' link under each user in your registered user groups under the Users section.

    How can I delete individual registered users, or a whole group of registered users at once?

    To delete individual users or all users within a group:
    1. Go to Users, find the group you'd like to edit and select Manage members.
    2. Expand the View group members section and delete members as required.
    To delete a whole group of users:
    1. Go to Users, find the group you'd like to delete and select Manage Members.
    2. Select the Delete group/members link in the right hand panel.

    How do I reset registered user passwords?

    1. Go to Users and select Manage members for the relevant Registered user group.
    2. Expand the View group members section.
    3. You can then reset individual passwords under the Details link for each user, or scroll down to set a common password for the entire group via the Reset all members passwords link.

    How can I retrieve a Registered user's username?

    Go to the Users section and select Manage members for their group. Select Edit details and message under their name. Alternatively search for your user under Search users.

    One of my user registration codes isn't working - how do I fix this?

    Each user registration code is unique and can be used only once. Please ensure you give each registration code to one user only.

    User registration codes allow users to register themselves. To create new registration codes either Add a new registered user group or Manage members of an existing group. Find the setting Allow users to register themselves and follow the instructions.

    Access lists »

    Access lists: Getting started

    An Access list is a set of unique identifiers (for example: email addresses, employee ids or random alphanumeric strings you create). Each test taker will use one Access list item in order to gain access to the test.

    Access lists are used only for tests that are assigned (distributed) via Direct link and they allow you to restrict exactly who can take your tests assigned via this method. (You are not required to use an Access list when you assign your test via Direct link - it is optional.)

    You can use an Access list across multiple tests that have been assigned via Direct link OR you can create and use a different Access list each time.

    To create an Access list:
    1. Go to the Users / Access lists.
    2. Create a new access list via the link in the right hand panel.
    3. Edit an existing access list via the 'Manage access list' link on the Access lists page.
    Once you have created your Access list you can assign it to a test. Go to the Assign section and assign a test (using the link in the right hand panel). The second step will prompt you to select an Access list when you choose to assign via Direct link. You can edit a test that has already been assigned by going to the Assign section and selecting the 'Edit' link for the group/test. On the Assign-settings page, you can select/edit your Access list and also set how many times each unique Access list code can take the test.

    Now only users who are given an Access list item can access the test.

    How do I create and edit an Access list?

    1. Go to the 'Users' section and select Access lists in the sub navigation.
    2. Create a new access list via the link in the right hand panel.
    3. Edit an existing access list via the 'Manage access list' link on the Access lists page.
    Once you have created your access list, you can then assign it to your Direct link test via the Assign section and selecting to 'Edit' the settings for your test. On the Edit settings page, you can select your access list and also set how many times each unique access list code can take the test.

    Now only users who are given an access list item can access the test.

    Non-registered users (Direct link groups) »

    Non-registered users (Direct link groups): Getting started

    When assigning your tests you have two options:
    • via Registered user group
    • via Direct link / embed code (non-registered users)
    When you assign your tests via Direct link your users will access the test via the Direct link that you have sent to them, or via a web page where you have embedded the test. Tests assigned via this method do not have a defined set of users, ie, users are not pre-registered. There are public and private options available so that you can restrict who will take your test (please see the Assign section in FAQ/Help for more information).

    A special type of group is created to hold results and access information called a Direct link group.

    Each test assigned via Direct link gives you a link for your test that you can send to your users, or you can embed the test within your website. You can allow users to register a username and password so they can come back and complete a test at a later date if required.

    Tests assigned via direct link/embed code can have themes assigned to them to allow branding for your organization.

    Only one test per web page can be embedded. You can embed unlimited tests across different pages on your website.

    How are non-registered / direct link user groups defined?

    When you assign tests via Direct link (for non-registered users) there is no need to register each test taker.

    A special type of group is created to hold results and access information called a Direct link group.

    Each test assigned via Direct link gives you a link for your test that you can send to your users, or you can embed the test within your website. You can allow users to register a username and password so they can come back and complete a test at a later date if required.

    Tests assigned via direct link/embed code can have themes assigned to them to allow branding for your organization.

    Only one test per web page can be embedded. You can embed unlimited tests across different pages on your website.

    Contact us

    Contact a ClassMarker team member »

    How do I contact someone at ClassMarker?

    You can send a message to one of our helpful team members by using the Contact us form.

    Please send a detailed message and include as much information as you can to help our team answer your question.

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