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Free Exam: Log In, Log Out Process

Number of Questions in Test: 15
Number of Questions in Preview: 5
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Note: Answers are not shown below but will be copied with this test.

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Question 1

Which application should be selected when logging in to take calls?

Type: Multiple choice
Points: 1
Randomize answers: No

Question 2

If an agent needs to manually log in, what does it mean?

Type: Multiple choice
Points: 1
Randomize answers: No

Question 3

Which choice do you select when logging out?

Type: Multiple choice
Points: 1
Randomize answers: No

Question 4

How do you manually go on avail?

Type: Multiple choice
Points: 1
Randomize answers: No

Question 5

What do you do when you get a "Runtime Error 424"?

Type: Multiple choice
Points: 1
Randomize answers: No

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