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Free Exam: Support Boundaries

Number of Questions in Test: 10
Number of Questions in Preview: 5
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Note: Answers are not shown below but will be copied with this test.

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Question 1

What is the first thing that you have to do to verify if the isuue is supported or not?

Type: Multiple choice
Points: 1
Randomize answers: No

Question 2

Customer is callig in for assistance on their VPN network. What should you do?

Type: Multiple choice
Points: 1
Randomize answers: No

Question 3

***MULTIPLE ANSWER QUESTION***
- Please select the choices that you believe answers the question below.-

Which of the following do we support

Type: Multiple response
Points: 3
Randomize answers: No
Grade style: Partial - points removed for incorrect answers

Question 4

Customer has 3 computers. They want to connect 2 computers wirelessly. The customer is using a wireless gateway from verizon. What should you do?

Type: Multiple choice
Points: 1
Randomize answers: No

Question 5

When is the only instance that a TSR can disable to customers firewall?

Type: Multiple choice
Points: 1
Randomize answers: No

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