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Free Exam: One Bill

Number of Questions in Test: 20
Number of Questions in Preview: 5
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Note: Answers are not shown below but will be copied with this test.

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Question 1

If the customer is in One Bill, I can do future adjustments in One Bill?

Type: True/False
Points: 1

Question 2

On which screen do I process adjustments for monthly charges?

Type: Multiple choice
Points: 1
Randomize answers: No

Question 3

On which screen can I see the bill reprint icon?

Type: Multiple choice
Points: 1
Randomize answers: No

Question 4

We can request for a credit card refund for an existing customer who's using PACC in One Bill

Type: True/False
Points: 1

Question 5

How much is the bill reprint fee?

Type: Multiple choice
Points: 1
Randomize answers: No

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