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Free Exam: Phase 103 Shipping

Number of Questions in Test: 12
Number of Questions in Preview: 5
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Note: Answers are not shown below but will be copied with this test.

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Question 1

How many signatures do you need on the store-owned RGO paperwork?

Type: Multiple choice
Points: 1
Randomize answers: Yes

Question 2

How many signatures do you need on the customer-owned RGO paperwork?

Type: Multiple choice
Points: 1
Randomize answers: Yes

Question 3

The receiver should follow up with the service center on any RGO's over _____ days old?

Type: Multiple choice
Points: 1
Randomize answers: Yes

Question 4

When keying damaged merchandise, the receiver must:

Type: Multiple choice
Points: 1
Randomize answers: No

Question 5

When you key in a defective item, which of the following should never occur?

Type: Multiple choice
Points: 1
Randomize answers: Yes

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