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Free Exam: Enumeration

Number of Questions in Test: 10
Number of Questions in Preview: 5
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Question 1

Tool to use to check the schedule detail of the technician visit.

Type: Free text
Points: 1

Question 2

Instances when Seasonal Suspension charge should be waived.

Type: Free text
Points: 1

Question 3

Tools to check if customer has contract.

Type: Free text
Points: 1

Question 4

Department to warm transfer if customer wants to make a payment arrangement

Type: Free text
Points: 1

Question 5

Customer is calling to inquire about their account being suspended due to collections. Please provide the steps.

Type: Free text
Points: 1

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