We find our email support system very successful because customers can keep a reference to the answers and instructions we provide. It also allows us time to look into specific account related questions.
Our average response time is 20 minutes. Please provide as much detail as you can in the form below, we shall give a detailed response as soon as possible.
We at ClassMarker are always looking for ideas, we loooove ideas 💖.
And sometimes great ideas don't come from the "experts" but from everyday people who create exams regularly.
If you have any suggestions about how to improve the exams experiencd with ClassMarker don't be shy, let us know in this form we'd love your feedback!
Each time one of your tests is taken, only 1 credit is used. If 2 people take a Test, 2 credits are used. (Each Credit includes certificate downloading, results emailed included).
Go to the Tests section and select 'Edit' under your test.
If you want to edit the settings such as Time limit, Test availability, Passmark, Feedback and more, to go the Tests section and select 'Settings' under your Test next to the Group or Link you wish to edit the settings for.
You can select to randomize Questions when you assign your test.
Of you can have questions selected at random, each time your test is taken. Learn: Random Questions
Yes. You can create additional logins for "Assistants" to help manage your account. Each assistant can have separate permissions as required. There is no extra cost for creating Assistants. See: How to Create Assistants
You can change your account administrator details or transfer to another user (name, username, email, password) from your My Accounts page.
You can duplicate Tests, to make slight variations without affecting the original Test or Copy Tests to assign with different settings.
Yes, you can create your Tests in 25 supported languages. Review our Language options.