Ensuring Data Safety and Protection at ClassMarker

Secure Hosted Online Testing

ClassMarker is the ultimate online exam maker and test platform that helps educators, trainers, and business owners create their own secure, private exams, tests, and quizzes. Every piece of data you add to ClassMarker is confidential and locked to your account. Remove it at any time.

At ClassMarker, www.classmarker.com, we prioritize the security of our customers' data. We have implemented comprehensive security measures to instil confidence and ensure that your data is safe and protected.

ClassMarker uses Liquid Web, www.liquidweb.com, for our infrastructure and system requirements. Liquid Web data centres are protected by physical, 24x7 on-site security presence, motion-detecting CCTV security cameras, man traps, and high levels of access control. Further, Liquid Web has:

  • SSAE-16 & HIPAA Compliance
  • Redundant networks, cooling and powe
  • Tier-1 Premium Bandwidth
  • Uninterruptible Power Systems
  • 24/7 Level 3 Technicians On-site

ClassMarker is also GDPR, CCPA and NY Ed Compliant which means that you can create custom online assessments safe in the knowledge that all your data is private.

Contact us here, https://www.classmarker.com/online-testing/contact-us/, for a Data Protection Agreement.

Risk Assessment

ClassMarker has developed a risk management framework, covering policies, procedures, internal controls, people, processes, data, technology and risk treatment plans to ensure the identification and assessment of potential security risks and vulnerabilities. This framework and risk scenarios are reviewed annually for applicability and assessed against the threat landscape, allowing for proactively addressing any potential weaknesses in our systems.

Security Policies and Procedures

ClassMarker has established and implemented strong security policies and procedures that guide our employees and customers in best security practices in alignment with ISO 27001.

Enhanced Access Controls

To protect your accounts, ClassMarker implements a strong account registration and authentication method and ensures that only authorised individuals can access your data, such as yourself, the test creators and test takers where allowed, including role-based access control (RBAC) and least privilege principles. Additionally, we enforce strong password policies and regularly prompt users to update their passwords.

Data Encryption

ClassMarker employs advanced encryption techniques to safeguard your sensitive data both during transmission and while at rest. By using industry-standard encryption protocols, we ensure the integrity and confidentiality of your data.

Regular Security Audits

ClassMarker’s security practices undergo regular audits and assessments to identify any vulnerabilities or weaknesses. ClassMarker also conducts penetration testing activities regularly to simulate real-world attacks, validate the effectiveness of our security controls, and identify any vulnerabilities in the platform.

Proactive Monitoring and Incident Response

ClassMarker has established robust monitoring systems to detect and respond promptly to security breaches or suspicious activities. In the event of an incident, we have a well-defined incident response plan in place to mitigate the impact and minimize any potential damage.

Vendor Assessment and Management

ClassMarker performs a detailed assessment of the security practices of third-party vendors and partners with access to customer data. We ensure that they adhere to stringent security standards and protocols through contractual agreements.

Security Awareness and Training

ClassMarker believes that security is an extremely important responsibility. That's why we provide regular security training to our employees. Through education and awareness, we empower everyone to recognize potential threats and take action.

Compliance with Regulations

ClassMarker is committed to maintaining compliance with relevant data protection laws and regulations, such as GDPR and CCPA. By adhering to these standards, we ensure that your data is handled following the highest privacy and security standards.

Secure Data Centre

ClassMarker outsources its data centre requirements, we help perform online testing, not operating full-scale, resilient, reliable, and secure data centres. Our service providers provide a facility that is equipped with physical security measures, such as access controls, surveillance systems, and fire detection and suppression systems. By safeguarding our data centre, we ensure the protection of your data from unauthorized access and physical threats.


ClassMarker understands the importance of providing uninterrupted access to our services. Our systems are designed to ensure high availability, reliability, and resilience. We employ redundant infrastructure, load balancing, and failover mechanisms to minimize service disruptions and ensure continuous access to your data.

Updates and Patches

ClassMarker is committed to maintaining the security of our systems by regularly applying updates and patches. This includes operating system updates, security patches, and software updates. By staying up to date with the latest security fixes, we mitigate the risk of known vulnerabilities being exploited.


ClassMarker understands the importance of data backups for disaster recovery and business continuity. We perform regular backups of customer data to ensure its availability in case of data loss or system failures. Our backups include full data encryption, multiple daily data recovery points, redundant storage, off-site backups, and periodic testing to verify the integrity and recoverability of the data.

Disaster Recovery

In the event of a major disruption or disaster, ClassMarker has staff available 24/7 and a comprehensive disaster recovery plan. This plan provides detailed steps and procedures to recover and restore our systems and services. By having a well-defined disaster recovery strategy, we minimize the impact on our customers and ensure a swift recovery.

By implementing these measures and continuously reviewing and updating our security practices, we strive to create a secure environment where you can trust that your data is safe and protected. Your data security is of utmost importance to us, and we are dedicated to providing you with peace of mind when using ClassMarker.

ClassMarker is Award winning 2017
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