Online testing for Businesses Frequently Asked Question in 2026

Sat 24th Jan 2026< Back to Blogs and Tutorials

Whether you are a corporate trainer, a high school teacher, or a business owner looking to certify your team, ClassMarker has likely crossed your radar. It's one of the most established online testing platforms, but because it offers so much customization, new users often have a few "how-to" hurdles.

Here is a breakdown of the most common questions people ask about ClassMarker, organized to help you get the most out of the platform.

1. Getting Started: "How Does It Actually Work?"

At its core, ClassMarker operates on a simple three-step cycle:

Create: You build a "Question Bank." This is your vault. You can categorize questions (e.g., "Math - Algebra" or "Safety Training - Level 1").
Assign: You don't just "send" a test; you assign it. You can do this via Groups (for registered users with their own logins) or Links (for non-registered users via a public or private URL).
Analyze: Results are graded instantly (except for essay questions) and stored for you to view or export.

2. Security and Integrity: "Can I Prevent Cheating?"

Cheating is the number one concern for online educators. ClassMarker handles this with several "Guru-level" settings:

Randomization: Example: You can set the test to pull 20 random questions from a pool of 50. This ensures no two students see the same exam.
Proctoring: ClassMarker Monitor includes tab-switching detection, webcam snapshots, and full-screen enforcement.
Access Control: You can restrict tests by IP address, set a common password, or use Access Lists (unique codes for each individual).

3. Branding: "Can I Make It Look Like My Company's?"

Yes! One of the most common questions from businesses is about "white-labeling."

Custom Themes: You can upload your own logo, change the background color, and adjust button styles.
Embedding: You can use an iFrame to embed the test directly into your own website so users never feel like they've left your digital environment.
Certificates: You can design custom PDF certificates that auto-populate with the test-taker's name and score the moment they pass.

4. Cost: "What Are Credits and How Do They Work?"

ClassMarker's pricing can be a little confusing at first. They use a Credit System:

1 Credit = 1 Non-Proctored Test Taken.
10 Credits = 1 Proctored test taken.
If you have 100 students taking one exam, you need 100 credits.
Professional Plans give you a monthly allowance (e.g., 400 credits/month), while Credit Packs are pay-as-you-go and usually last for 12 months.
Pro Tip: If you charge users to take your test (yes, ClassMarker has a built-in payment wall), the first 10 attempts per user typically don't count against your credits!

5. Compatibility: "Do Students Need to Download an App?"

No. This is a huge win for accessibility. ClassMarker is entirely web-based.

It works on Chrome, Safari, Firefox, and Edge.
It is fully responsive for iPhones, Androids, and tablets.
As long as the user has an internet connection and JavaScript enabled, they are good to go.

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