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Free Exam: 2011 NWTHS Staff Making A Difference! March 2011

Number of Questions in Test: 3

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Question 1
Please [url=http://intranet/EduIntranet/Education/2011/3%20-%20March%202011/2011%20NWTHS%20Staff%20Making%20A%20Difference%20-%20March%202011.pdf]CLICK HERE[/url] to read the material for this test.



Once you have read the material, please select the answer below that confirms you have read the material and click next to proceed to the test.
Type: Multiple choice
Points: 0
Randomize answers: No
Question 2
The staff of NWTHS can help create a culture of patient loyalty through their positive interactions with patients.
Type: Multiple choice
Points: 50
Randomize answers: No
Question 3
Compassionate care can be measured by a high score on the patient's HCAHPS survey for areas such as courtesy, respect, and explaining medications and their side effects.
Type: Multiple choice
Points: 50
Randomize answers: No
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