Free Exam: CC Certification pre-test
Number of Questions in Test: 99
Number of Questions in Preview: 5
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Register nowQuestion 1
What is a rented customer?
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |
Question 2
If a customer has multiple accounts, he will be sent one catalog for each of those accounts.
| Type: | True/False |
| Points: | 1 |
Question 3
What should you tell the customer when you see the pop-up stating the item is being bottled and will be ready to ship within 48 hours?
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |
Question 4
What type of items is the Unavailable Item List meant for?
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |
Question 5
In order for the system to process a referral bonus, the referral must be entered in Mozart prior to the friend's order being entered in Mozart.
| Type: | True/False |
| Points: | 1 |