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Free Exam: My Internet/Self Care

Number of Questions in Test: 7
Number of Questions in Preview: 5
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Note: Answers are not shown below but will be copied with this test.

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Question 1

Customers need to do one time registration before logging into their account in the self care site.

Type: True/False
Points: 1

Question 2

Customers can do the following through Self Care:

Type: Multiple response
Points: 5
Randomize answers: No
Grade style: Partial - points removed for incorrect answers

Question 3

We can reset customer's password over the phone if he cannot login to the self care site.

Type: True/False
Points: 1

Question 4

How often does the website update to reflect the latest bandwidth usage?

Type: Multiple choice
Points: 1
Randomize answers: No

Question 5

A customer who has separate One Bill accounts can merge his accounts under the same Bell Username

Type: True/False
Points: 1

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