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Free Exam: File Documentation

Number of Questions in Test: 14
Number of Questions in Preview: 5
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Question 1

Select the best answer to complete this statement:

"If it's not in the file, __________."

Type: Multiple choice
Points: 1
Randomize answers: No

Question 2

File notes are only meant to be understood by the claim handler and their supervisor.

Type: True/False
Points: 1

Question 3

It is appropriate to add personal opinions to the file notes as they will let others know what our thought process was regarding the claim.

Type: True/False
Points: 1

Question 4

Good faith entails honesty and integrity in claim handling whenever possible.

Type: True/False
Points: 1

Question 5

File documentation is:

Type: Multiple choice
Points: 1
Randomize answers: No

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