Free Exam: Customer Service Test
Number of Questions in Test: 25
Number of Questions in Preview: 5
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Register nowQuestion 1
When do we issue a Return?
| Type: | Multiple choice |
| Points: | 2 |
| Randomize answers: | No |
Question 2
What is the cost for Next Business Day Shipping to her home?
| Type: | Multiple choice |
| Points: | 2 |
| Randomize answers: | No |
Question 3
Match the options below:
| Type: | Matching |
| Points: | 15 |
| Randomize answers: | No |
Question 4
When an order is sent back from the Store for a Return. The $5.95 charge for shipping has to be applied.
| Type: | True/False |
| Points: | 2 |
Question 5
OMS refunds Taxes on its own.
| Type: | True/False |
| Points: | 2 |