Free Exam: FCS Gateway Product Knowledge Assessment
Number of Questions in Test: 10
Number of Questions in Preview: 5
Register to view all questions.
Note: Answers are not shown below but will be copied with this test.
Copy this test to my quiz maker account
Register with ClassMarker to copy free tests to give to your Test takers.
Register nowQuestion 1
Who are the hotel users that will access system via Unicorn normal web?
| Type: | Multiple choice |
| Points: | 2 |
| Randomize answers: | Yes |
Question 2
Who are the best persons suggested for the system administrator role in the hotel?
| Type: | Multiple choice |
| Points: | 2 |
| Randomize answers: | Yes |
Question 3
What does the initial [b][color=#ff4500]FP[/color][/b] stands for in the call charges monitoring landing page?
| Type: | Multiple choice |
| Points: | 2 |
| Randomize answers: | Yes |
Question 4
How will the Operator/Service Centre Agents know that the call charges has been successfully posted?
| Type: | Multiple choice |
| Points: | 2 |
| Randomize answers: | Yes |
Question 5
A guest from a room called down to the Service Centre complaining she is not able to make an external call from her room telephone. What would be the process required to assist the guest with her request in this situation?
| Type: | Multiple choice |
| Points: | 2 |
| Randomize answers: | Yes |