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Free Exam: 2018 QOC and QOS Categorization Training

Number of Questions in Test: 13
Number of Questions in Preview: 5
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Question 1
Choose all that apply

A Quality of Care issue is defined as:
Type: Multiple response
Points: 4
Randomize answers: Yes
Question 2
Which regulatory agencies can levy fines for miscategorized grievance cases?
Type: Multiple choice
Points: 1
Randomize answers: Yes
Question 3
A Quality of Service issue is identified as:
Type: Multiple choice
Points: 1
Randomize answers: Yes
Question 4
A Quality of Care concern means a concern that care provided did not meet a professionally recognized standard of health care. A general Quality of Care review or a beneficiary complaint review may cover single or multiple concerns.
Type: True/False
Points: 1
Question 5
Member states Provider prescribed medication that Member is allergic to and the Member ended up in the hospital.
Type: True/False
Points: 2
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