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Free Exam: MCP Return Agent Assessment

Number of Questions in Test: 64
Number of Questions in Preview: 5
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Question 1

When a customer returns the rental vehicle, what is the Brand Integrity wait standard requirement that must be achieved from when the customer exits the vehicle until the return agent begins to close the rental agreement?

Type: Multiple choice
Points: 1
Randomize answers: No

Question 2

How many GPS equipment item pieces including the GPS bag, need to be checked and accounted for during the return process to determine that all GPS equipment items have been returned?

Type: Multiple choice
Points: 1
Randomize answers: No

Question 3

What is the replacement cost to the customer if the GPS equipment has been lost or stolen during the rental?

Type: Multiple choice
Points: 1
Randomize answers: No

Question 4

What is the daily rate for a GPS equipment rental?

Type: Multiple choice
Points: 1
Randomize answers: No

Question 5

What is the weekly rate for a GPS equipment rental?

Type: Multiple choice
Points: 1
Randomize answers: No

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