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Free Exam: Rutgers GLSCM Project 3.9

Number of Questions in Test: 16
Number of Questions in Preview: 5
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Question 1
Reverse logistics costs 4 – 5 times as much as forward logistics and requires on average, 12 times as many processing steps.
Type: True/False
Points: 1
Question 2
Most products are returned because customers are dissatisfied with them not because there’s something wrong with them.
Type: True/False
Points: 1
Question 3
In some industries, goods are distributed to downstream members in the supply chain with the understanding that the goods may be returned for credit if they are not sold.
Type: True/False
Points: 1
Question 4
Reverse logistics involves the process of moving a product from the point of customer receipt back to the point of origin.  Which one of the following is NOT one of the Five R’s of Reverse Logistics?
Type: Multiple choice
Points: 1
Randomize answers: Yes
Question 5
Which one of the following types of reverse logistics involves a product defect or potential hazard that is subject to government regulations, liability concerns, or reporting requirements?
Type: Multiple choice
Points: 1
Randomize answers: Yes
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