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Free Exam: Chapter 4 - CS Quiz

Number of Questions in Test: 10
Number of Questions in Preview: 5
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Question 1

Knowing that 7 percent of meaning is received by the actual words used between two people, you realize that:

Type: Multiple choice
Points: 1
Randomize answers: No

Question 2

Pitch, volume, rate, quality, articulation, and other attributes are known as:

Type: Multiple choice
Points: 1
Randomize answers: No

Question 3

Failure to remove items such as racial, sexual, or religious photos or literature, calendars, displays, scantily clad men or women can result in:

Type: Multiple choice
Points: 1
Randomize answers: No

Question 4

Communication between genders is:

Type: Multiple choice
Points: 1
Randomize answers: No

Question 5

If you are to understand and serve people who might be different from you, you must first become aware:

Type: Multiple choice
Points: 1
Randomize answers: No

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