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Free Exam: Chapter 5 - CS Quiz

Number of Questions in Test: 10
Number of Questions in Preview: 5
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Question 1
In a study by Nichols, data revealed that the average white-collar worker in the

United States typically has:
Type: Multiple choice
Points: 1
Randomize answers: No
Question 2
Sending back verbal and nonverbal messages to a message originator refers to:
Type: Multiple choice
Points: 1
Randomize answers: No
Question 3
Ineffective leaders according to research have the following characteristics, except:
Type: Multiple choice
Points: 1
Randomize answers: No
Question 4
Mental factors that can cause a shift in focus in interacting with others are:
Type: Multiple choice
Points: 1
Randomize answers: No
Question 5
All of the following are strategies for improving listening, except:
Type: Multiple choice
Points: 1
Randomize answers: No
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