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Free Exam: Chapter 5 - CS Quiz

Number of Questions in Test: 10
Number of Questions in Preview: 5
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Question 1

In a study by Nichols, data revealed that the average white-collar worker in the
United States typically has:

Type: Multiple choice
Points: 1
Randomize answers: No

Question 2

Sending back verbal and nonverbal messages to a message originator refers to:

Type: Multiple choice
Points: 1
Randomize answers: No

Question 3

Ineffective leaders according to research have the following characteristics, except:

Type: Multiple choice
Points: 1
Randomize answers: No

Question 4

Mental factors that can cause a shift in focus in interacting with others are:

Type: Multiple choice
Points: 1
Randomize answers: No

Question 5

All of the following are strategies for improving listening, except:

Type: Multiple choice
Points: 1
Randomize answers: No

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