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Free Exam: MCLI Training - 2009

Number of Questions in Test: 15
Number of Questions in Preview: 5
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Question 1

What term is used to refer to individuals who are automatically members of a group based on a set of common characteristics passed down from generation to generation.

Type: Free text
Points: 1

Question 2

What is the most commonly spoken language in the U.S. after English?

Type: Multiple choice
Points: 1
Randomize answers: No

Question 3

Which plank is so powerful because it impacts both hiring and recruiting and employee development?

Type: Multiple choice
Points: 1
Randomize answers: No

Question 4

What are ways to explore other cultures for cross-cultural Customer Service?

Type: Multiple choice
Points: 1
Randomize answers: No

Question 5

What are the three primary components for you and Your Company's success?

Type: Multiple choice
Points: 1
Randomize answers: No

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