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Free Exam: Accommodation Reception Services/Check in Check out/Guest Services-2

Number of Questions in Test: 20
Number of Questions in Preview: 5
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Question 1

1. A guest who has left the hotel without making arrangements to settle his/her account is called

Type: Multiple choice
Points: 1
Randomize answers: No

Question 2

Rooms with a common wall but no connecting doors are called

Type: Multiple choice
Points: 1
Randomize answers: Yes

Question 3

Procedure which involves greeting guests, assigning rooms and escorting or directing guests to rooms

Type: Multiple choice
Points: 1
Randomize answers: Yes

Question 4

An employee whose basic task is to serve as guests liaison with both hotel and non-hotel attractions, facilities and activities is called

Type: Multiple choice
Points: 1
Randomize answers: Yes

Question 5

Basic check-in procedures involve which of the following
i) checking the method of payment
ii) checking booking date
iii) room assignment and determination of room rate
iv) produce folios for guest inspection

Type: Multiple choice
Points: 1
Randomize answers: Yes

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