Free Exam: Communicate on the Telephone & PBX -
Number of Questions in Test: 40
Number of Questions in Preview: 5
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Which pair below represents the components of effective comunication?
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |
Question 2
A caller wishes to be transferred to Room 302. What is the MOST appropriate way of carrying out this procedure?
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |
Question 3
In which section of the telephone directory would one find a listing of Government institutions?
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |
Question 4
Non-verbal communication refers to:
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |
Question 5
Which of the following is not a type of telephone?
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |