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Free Exam: Deal with Conflict Situations

Number of Questions in Test: 30
Number of Questions in Preview: 5
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Question 1

Pooling of individual needs and goals toward a common goal('win-win').

Type: Multiple choice
Points: 1
Randomize answers: Yes

Question 2

Series of trade-offs; they give up part of
their goals and persuade the other person in the conflict to give up part of their goals.

Type: Multiple choice
Points: 1
Randomize answers: Yes

Question 3

One's needs is yielded to others' needs;
preserving the relationship is most important.

Type: Multiple choice
Points: 1
Randomize answers: Yes

Question 4

People in this category, try to overpower opponents by forcing them to accept their solution to the conflict. Their goals are highly important but the relationship is of minor importance.

Type: Multiple choice
Points: 1
Randomize answers: Yes

Question 5

If we ignore it, it will go away, but instead the conflict festers.

Type: Multiple choice
Points: 1
Randomize answers: Yes

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